So, the campus is getting the print control system that the Library staff have wanted for so long. Yay!
Thanks to the preparation, however, it’s being done up in a major way, by replacing all the i.d. cards with new ones, and a system to have the cards act like on-campus credit cards — pay for printing, meals, bookstore, and a growing range of things. It’s a lot of work for our campus IT people to help the contractor set up, but it looks like it’s going to be a great system. 21st century tech stuff.
The contractor is Blackboard (that is a statement, not an endorsement or criticism), another branch of the company that does the campus learning software system.
Of course, that means that the Library (like many other places on campus) needed to have Printer Release Stations for each printer location.
The subcontractor for this is Pharos (that is a statement, not an endorsement or criticism). You hit print at a computer, you get a popup option to password-protect it, and the job goes to the Printer Release Station. If you show up within 2 hours (before the job automatically deletes), you can enter your password (if you used one) and print the job. That alone will save paper, as we have a lot of waste just from jobs sent to the printer that aren’t ever picked up.
If you notice that you forgot a footnote just after you printed, then you can print again, but only release the last version. That saves printing a version you don’t want. More saving paper and toner, not to mention wear and tear on the printers. Looks greener all the time.
We do have students who bring their own laptops. That’s a little more complicated. We have Windows 32-bit systems, Windows 64-bit systems, and Macs among students.
Windows 32-bit systems are usually 2GB of RAM or less (XP and older Windows don’t handle RAM larger than that very well).
64-bit systems (3GB or more of RAM) are usually Vista, and soon Windows 7. It seems that when Vista proved to be slow on some new computers, vendors went to the slightly faster 64-bit version of Vista to make performance look better… but 64-bit systems have more compatibility problems, including with printer drivers.
Now we’ve got a 32-bit Windows driver and a separate 64-bit Windows driver, and we have a handout explaining how to get the right one. That is, provided the student knows the difference, which many don’t — they just bought what was on sale. So, we’ll need to help them with that from time to time. I think the instructions I did up will cover most cases.
Then we have students-+ with Macs. The catch is, we are a primarily Windows campus. (Please, no judgements or advice or proselytizing — I don’t make the decisions, I just try to deal with them. Besides, I do Windows.) I don’t have a Mac to experiment with, or save screen shots on, and neither do the tech people, so at this point, Mac users will just have to save their files off in .rtf format and bring them up on a Windows computer to print.
The printer drivers are “universal” drivers for HP printers. That means that the handful of other printers on the network may choke, but that’s not a big factor.
Now, aside from paying the Cashier, there are going to be two quick ways to put money in your account — online using a credit card, and through a special station on campus using money or a credit card. Of course, that device is not cheap, and since non-students will need it to pay for printing/copies at the Library, we ended up hosting the single PHIL for the entire campus.
PHIL stands for Payment Headquarters In Location. Personally, I think of it as Payment Headquarters in Library, but I’m admittedly biased on the acronym.
PHIL is a metal box, which we mounted on the supplied metal stand. It won’t have much money from cash; most people will use credit cards to top up their accounts, we expect. Public users will be able to purchase cards, and then put money on them to pay for printing, which is likely to stay down to a couple of bucks at a time. Screen in front will show you your balance, let you deposit money in your account, or buy a card. Pretty simple. Basic black and fairly discreet.
Naturally, some people will not be entirely content with having to pay when they’ve printed for free all this time (except for our color printing service, which at this point is still not on the card system yet). But, everyone else is charging — often more than we will — including the public library. And students will get some free credit on their cards each semester to start with. It should make them more aware of the cost of things, and that’s something they need to learn before they go out in the big wide world where everyone else expects payment.
TANSTAAFL – There Ain’t No Such Thing As A Free Lunch. (Anyone remember their Heinlein?)